Privacy Policy

Last updated: 2026-04-05

Skinprint ("Company," "we," "us," "our," or "Service") operates the skinprint.qfhq.io website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our Service, whether accessed via computer, mobile device, or other technology.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. Your continued use of the Service following the posting of revised Privacy Policy means you accept and agree to the changes.

Information We Collect

We collect information in several ways:

Information You Provide Directly

When you create an account, register for services, or interact with our Service, we may collect personal information including your name, email address, postal address, telephone number, date of birth, profile picture, and any other information you voluntarily provide. If you make a purchase or payment through our Service, we collect payment information including credit card details, billing address, and transaction history. Our payment processing is handled by third-party payment processors who maintain their own privacy policies.

When you communicate with us through email, contact forms, customer support, or other correspondence, we collect and retain those communications along with any attachments or additional information you include.

Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and how you interact with our Service. This includes your IP address, browser type, operating system, referring URLs, pages visited, time and date stamps, device identifiers, and mobile network information. We collect this information using cookies, web beacons, pixels, and similar tracking technologies.

We may also collect information about your location based on your device settings and IP address, though this is only done with your permission where required by applicable law.

Information from Third Parties

We may receive information about you from third parties, including social media platforms if you connect your account to our Service, analytics providers, data brokers, publicly available sources, and other business partners. This information supplements the data we collect directly from you.

Biometric Information

If you use our skin analysis features, we may collect and process biometric data including images of your skin, facial features, and other biological characteristics for the purpose of providing personalized skincare recommendations. This information is processed with your explicit consent and is handled with enhanced security measures.

How We Use It

We use the information we collect for various purposes:

Service Provision: To create and maintain your account, process transactions, deliver the features and functionality of our Service, and provide customer support and technical assistance.

Personalization: To customize your experience, remember your preferences, provide personalized skincare recommendations, and tailor content to your interests.

Communication: To send you service-related announcements, updates, security alerts, and administrative messages. We also send promotional emails, newsletters, and marketing communications, which you may opt out of at any time.

Analytics and Improvement: To analyze how you use our Service, monitor trends and usage patterns, conduct market research, and improve the functionality, features, and user experience of our Service.

Legal Compliance: To comply with applicable laws, regulations, court orders, governmental requests, and other legal obligations. We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.

Marketing: To conduct marketing campaigns, promotions, contests, and surveys, and to send you information about products and services we believe may interest you.

Business Operations: To manage our business operations, including internal administration, audits, and data analysis.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we share information in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processors, email service providers, hosting providers, analytics companies, customer support platforms, and marketing partners. These service providers are contractually obligated to use your information only as necessary to provide services to us and must maintain the confidentiality and security of your information.

Business Partners: With your consent, we may share information with business partners to offer joint promotions, products, or services.

Legal Requirements: We disclose information when required by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect our legal rights, enforce our terms and conditions, or protect the safety of our users and the public.

Business Transfers: If we are involved in a merger, acquisition, bankruptcy, dissolution, reorganization, similar transaction, or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Aggregated Data: We may share aggregated, de-identified information that cannot reasonably be used to identify you with third parties for marketing, analytics, research, and other purposes.

With Your Consent: We share information when you explicitly consent to such sharing for specific purposes.

Cookies

Our Service uses cookies, which are small text files placed on your device that help us recognize you and enhance your experience. We use different types of cookies for different purposes:

Essential Cookies: These cookies are necessary for the basic functionality of our Service, such as authentication, account security, and maintaining your preferences. These cookies are automatically placed and you cannot opt out without disabling the functionality of our Service.

Analytics Cookies: We use analytics cookies to track how you use our Service, measure traffic patterns, identify technical issues, and understand user behavior. This helps us improve our Service and optimize performance.

Marketing Cookies: These cookies track your interaction with our Service and across other websites to deliver targeted advertising and marketing messages relevant to your interests.

Preference Cookies: These cookies remember your preferences, such as language selection and account settings, to personalize your experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can also typically delete cookies from your device. However, disabling cookies may limit your ability to use certain features of our Service.

We may also use web beacons, pixels, and similar technologies to track page visits, clicks, and other interactions.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used, machine-readable format.

Correction: You may request that we correct inaccurate or incomplete information. You can also access and update certain information directly through your account settings.

Deletion: You may request deletion of your personal information, subject to certain exceptions. We may retain information as required by law or for legitimate business purposes.

Portability: You may request a copy of your personal information in a portable, machine-readable format and request that we transfer it to another service provider.

Objection: You may object to the processing of your information for marketing purposes, automated decision-making, and certain other uses. You can opt out of marketing communications by clicking the unsubscribe link in any email or adjusting your notification preferences.

Restriction: You may request that we restrict how we process your information while you resolve a dispute or we assess your request.

Withdraw Consent: If we process your information based on your consent, you may withdraw that consent at any time, though this does not affect the legality of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the time frame required by applicable law. We may require verification of your identity to process your request.

If you are a resident of the European Union, California, or another jurisdiction with comprehensive privacy laws, you may have additional rights and we encourage you to review the specific provisions applicable to your location.

Data Security

We implement comprehensive technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, and destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, access controls, regular security audits, and employee training.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using reasonable security measures, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for any activities that occur under your account.

If we discover a security breach that may compromise your personal information, we will notify you as required by applicable law and take appropriate remedial action.

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context and legal requirements. You may request deletion of your information in accordance with your rights outlined in this Privacy Policy.

Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.

For children aged 13 to 18 in certain jurisdictions, we provide additional privacy protections. Parents or legal guardians who believe their child has provided information to us are encouraged to contact us immediately at the address provided below.

We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable children's privacy laws.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this Privacy Policy. Your continued use of our Service following the posting of changes constitutes your acceptance of those changes.

If we make significant changes to how we use your information, we will provide you with at least 30 days' notice and obtain your consent where required by applicable law.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: